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CWA 18398 · assessment rubric

E.4 Relationship Management

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Level e-3

From role 1.6 AI Business Analyst · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 7.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and identification of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 7.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 7.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation, with assessment of contribution logs for effective participation in group tasks and use of digital collaboration tools.

  4. 7.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, assessed by rubric for coordination of stakeholder interactions using digital platforms, shared repositories, or feedback loops.

  5. 7.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions, assessed for analytical reasoning and use of outcomes, feedback, or implementation results to evaluate effectiveness.

  6. 7.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document, assessed for feasible, clear, and actionable improvements to stakeholder engagement strategies based on project simulations or peer review exercises.

From role 2.11 AI Incident Response & Reporting Lead · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 5.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and identification of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 5.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 5.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation, with assessment of contribution logs for effective participation in group tasks and use of digital collaboration tools.

  4. 5.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, assessed by rubric for coordination of stakeholder interactions using digital platforms, shared repositories, or feedback loops.

  5. 5.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions, assessed for analytical reasoning and use of outcomes, feedback, or implementation results to evaluate effectiveness.

  6. 5.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document, assessed for feasible, clear, and actionable improvements to stakeholder engagement strategies based on project simulations or peer review exercises.

From role 2.2 AI Product Designer · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 7.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and identification of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 7.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 7.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation, with assessment of contribution logs for effective participation in group tasks and use of digital collaboration tools.

  4. 7.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, assessed by rubric for coordination of stakeholder interactions using digital platforms, shared repositories, or feedback loops.

  5. 7.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions, assessed for analytical reasoning and use of outcomes, feedback, or implementation results to evaluate effectiveness.

  6. 7.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document, assessed for feasible, clear, and actionable improvements to stakeholder engagement strategies based on project simulations or peer review exercises. DEVELOPMENT & OPERATIONS [2]

From role 3.3 AI Educator · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 7.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and analysis of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 7.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 7.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation and contribution logs, assessed for effective peer collaboration, participation in group tasks, and use of digital collaboration tools.

  4. 7.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, shared repository or feedback-loop evidence, and rubric-based evaluation of stakeholder interaction coordination.

  5. 7.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions for AI-related stakeholder issues, assessed on analytical reasoning and use of outcomes, feedback, or implementation results.

  6. 7.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and analysis of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation. SUPPORT & GUIDANCE [3]

From role 3.7 Sustainable AI Lead · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 6.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report, graded on clarity, completeness, and analysis of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 6.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 6.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation and contribution logs, assessed for effective peer collaboration, participation in group tasks, and use of digital collaboration tools.

  4. 6.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, shared repository or feedback-loop evidence, and rubric-based evaluation of stakeholder interaction coordination.

  5. 6.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions for AI-related stakeholder issues, assessed on analytical reasoning and use of outcomes, feedback, or implementation results.

  6. 6.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document suggesting improvements to stakeholder engagement strategies, assessed on feasibility, clarity, actionable insights, and use of project simulation or peer review evidence. SUPPORT & GUIDANCE [3]

From role 4.3 AI Tech Lead · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 7.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report graded on clarity, completeness, and analysis of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 7.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 7.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation and contribution logs, assessed for effective peer collaboration, participation in group tasks, and use of digital collaboration tools.

  4. 7.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, shared repository or feedback-loop evidence, and rubric-based evaluation of stakeholder interaction coordination.

  5. 7.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions for AI-related stakeholder issues, assessed on analytical reasoning and use of outcomes, feedback, or implementation results.

  6. 7.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document suggesting improvements to stakeholder engagement strategies, assessed on feasibility, clarity, actionable insights, and use of project simulation or peer review evidence.

From role 4.7 AI Project Manager · EQF EQF7

Achieve effective stakeholder alignment and support ethical AI adoption by analysing expectations, addressing privacy concerns, and coordinating collaborative solutions using communication techniques, project documentation, and digital platforms.

  1. 6.1 Analyse stakeholder expectations and concerns in AI projects, including ethical and privacy issues, using case studies, surveys, or system documentation.

    Assessed by Written stakeholder analysis report graded on clarity, completeness, and analysis of stakeholder expectations, concerns, ethical issues, and privacy issues using case studies, surveys, or system documentation.

  2. 6.2 Apply communication techniques to address AI adoption challenges, such as team discussions, presentations, or messaging platforms.

    Assessed by Presentation or recorded team briefing assessed on clarity, relevance, communication effectiveness, and appropriate use of communication techniques to address AI adoption challenges.

  3. 6.3 Collaborate effectively with peers in AI projects by participating in group tasks and using digital collaboration tools.

    Assessed by Peer evaluation and review of collaborative project documentation and contribution logs, assessed for effective peer collaboration, participation in group tasks, and use of digital collaboration tools.

  4. 6.4 Coordinate stakeholder interactions using project documentation and digital platforms, in contexts such as shared repositories or feedback loops.

    Assessed by Submission of coordinated project documentation with stakeholder feedback records, shared repository or feedback-loop evidence, and rubric-based evaluation of stakeholder interaction coordination.

  5. 6.5 Evaluate the effectiveness of proposed solutions for AI-related stakeholder issues by reviewing outcomes, feedback, or implementation results.

    Assessed by Evaluation report or reflective log comparing proposed versus actual solutions for AI-related stakeholder issues, assessed on analytical reasoning and use of outcomes, feedback, or implementation results.

  6. 6.6 Suggest improvements to stakeholder engagement strategies using lessons learned from project simulations or peer review exercises.

    Assessed by Recommendations report or lessons learned document suggesting improvements to stakeholder engagement strategies, assessed on feasibility, clarity, actionable insights, and use of project simulation or peer review evidence.

Level e-4

From role 3.4 AI Advisor · EQF EQF7

Ensure responsible and inclusive AI decision-making by designing and implementing stakeholder engagement strategies that integrate ethical, cultural, and organisational considerations while facilitating alignment and consensus across multidisciplinary teams.

  1. 6.1 Design stakeholder engagement strategies for AI initiatives by applying strategic planning tools or scenario analyses.

    Assessed by Stakeholder engagement strategy document; assessed with rubric for strategic depth, integration of ethical/cultural factors, application of strategic planning tools or scenario analyses, and completeness.

  2. 6.2 Implement communication and collaboration approaches to facilitate alignment and trust across multidisciplinary teams using workshops, collaborative software, or structured team activities.

    Assessed by Workshop artifacts, collaboration logs, or team alignment reports; evaluated for effectiveness of communication, facilitation, collaboration approach, and team outcomes.

  3. 6.3 Lead workshops or meetings to mediate conflicts and promote consensus in cross-functional project teams or stakeholder consultations.

    Assessed by Workshop or meeting minutes documenting conflict resolution and consensus; evaluated on mediation quality, decision outcomes, and leadership of cross-functional dialogue.

  4. 6.4 Assess the impact of engagement strategies on stakeholder alignment and responsible AI adoption by analysing feedback, monitoring adoption metrics, or reviewing team performance.

    Assessed by Impact assessment report; assessed on use of feedback, adoption metrics, team-performance evidence, and data supporting stakeholder alignment and responsible AI adoption.

  5. 6.5 Adapt engagement strategies to emerging AI-related challenges using iterative design, stakeholder input, or pilot project insights.

    Assessed by Updated engagement plan or pilot project report; assessed on adaptability, responsiveness to emerging AI-related challenges, and use of stakeholder input or pilot project insights.

  6. 6.6 Advocate for ethical and culturally sensitive AI practices by preparing guidelines, training materials, or stakeholder briefings.

    Assessed by Guidelines, training materials, or briefing reports; assessed on clarity, ethical rigor, cultural sensitivity, and advocacy for responsible AI practices.

  7. 6.7 Document and report stakeholder engagement outcomes for use in organisational learning or project audits.

    Assessed by Final stakeholder engagement report; assessed for completeness, documentation quality, audit suitability, and relevance for organizational learning.

From role 4.2 Chief AI Officer (CAIO) · EQF EQF8

Ensure responsible and inclusive AI decision-making by designing and implementing stakeholder engagement strategies that integrate ethical, cultural, and organisational considerations while facilitating alignment and consensus across multidisciplinary teams.

  1. 8.1 Design stakeholder engagement strategies for AI initiatives by applying strategic planning tools or scenario analyses.

    Assessed by Stakeholder engagement strategy document assessed with rubric for strategic depth, completeness, integration of ethical/cultural factors, and application of strategic planning tools or scenario analyses.

  2. 8.2 Implement communication and collaboration approaches to facilitate alignment and trust across multidisciplinary teams using workshops, collaborative software, or structured team activities.

    Assessed by Workshop artifacts, collaboration logs, or team alignment reports evaluated for effectiveness of communication, facilitation, collaboration approach, trust-building, and team outcomes.

  3. 8.3 Lead workshops or meetings to mediate conflicts and promote consensus in cross-functional project teams or stakeholder consultations.

    Assessed by Workshop or meeting minutes documenting conflict resolution and consensus, evaluated on mediation quality, leadership of cross-functional dialogue, and decision outcomes.

  4. 8.4 Assess the impact of engagement strategies on stakeholder alignment and responsible AI adoption by analysing feedback, monitoring adoption metrics, or reviewing team performance.

    Assessed by Impact assessment report assessed on use of feedback, adoption metrics, team-performance evidence, and data supporting stakeholder alignment and responsible AI adoption.

  5. 8.5 Adapt engagement strategies to emerging AI-related challenges using iterative design, stakeholder input, or pilot project insights.

    Assessed by Updated engagement plan or pilot project report assessed on adaptability, responsiveness to emerging AI-related challenges, and use of stakeholder input or pilot project insights.

  6. 8.6 Advocate for ethical and culturally sensitive AI practices by preparing guidelines, training materials, or stakeholder briefings.

    Assessed by Guidelines, training materials, or briefing reports assessed on clarity, ethical rigor, cultural sensitivity, and advocacy for ethical and culturally sensitive AI practices.

  7. 8.7 Document and report stakeholder engagement outcomes for use in organisational learning or project audits.

    Assessed by Final Stakeholder Engagement Report, assessed for completeness, documentation quality, traceability of engagement outcomes, relevance for organizational learning, and suitability for project audits.

From role 4.4 AI Manager · EQF EQF7

Ensure responsible and inclusive AI decision-making by designing and implementing stakeholder engagement strategies that integrate ethical, cultural, and organisational considerations while facilitating alignment and consensus across multidisciplinary teams.

  1. 5.1 Design stakeholder engagement strategies for AI initiatives by applying strategic planning tools or scenario analyses.

    Assessed by Stakeholder engagement strategy document assessed with rubric for strategic depth, completeness, integration of ethical/cultural factors, and application of strategic planning tools or scenario analyses.

  2. 5.2 Implement communication and collaboration approaches to facilitate alignment and trust across multidisciplinary teams using workshops, collaborative software, or structured team activities.

    Assessed by Workshop artifacts, collaboration logs, or team alignment reports evaluated for effectiveness of communication, facilitation, collaboration approach, trust-building, and team outcomes.

  3. 5.3 Lead workshops or meetings to mediate conflicts and promote consensus in cross-functional project teams or stakeholder consultations.

    Assessed by Workshop or meeting minutes documenting conflict resolution and consensus, evaluated on mediation quality, leadership of cross-functional dialogue, and decision outcomes.

  4. 5.4 Assess the impact of engagement strategies on stakeholder alignment and responsible AI adoption by analysing feedback, monitoring adoption metrics, or reviewing team performance.

    Assessed by Impact assessment report assessed on use of feedback, adoption metrics, team-performance evidence, and data supporting stakeholder alignment and responsible AI adoption.

  5. 5.5 Adapt engagement strategies to emerging AI-related challenges using iterative design, stakeholder input, or pilot project insights.

    Assessed by Updated engagement plan or pilot project report assessed on adaptability, responsiveness to emerging AI-related challenges, and use of stakeholder input or pilot project insights.

  6. 5.6 Advocate for ethical and culturally sensitive AI practices by preparing guidelines, training materials, or stakeholder briefings.

    Assessed by Guidelines, training materials, or briefing reports assessed on clarity, ethical rigor, cultural sensitivity, and advocacy for ethical and culturally sensitive AI practices.

  7. 5.7 Document and report stakeholder engagement outcomes for use in organisational learning or project audits.

    Assessed by Final stakeholder engagement report assessed for completeness, documentation quality, traceability of engagement outcomes, suitability for audits, and relevance for organizational learning. MANAGEMENT [4]

From role 5.1 AI Governance Officer · EQF EQF8

Ensure responsible and inclusive AI decision-making by designing and implementing stakeholder engagement strategies that integrate ethical, cultural, and organisational considerations while facilitating alignment and consensus across multidisciplinary teams.

  1. 7.1 Design stakeholder engagement strategies for AI initiatives by applying strategic planning tools or scenario analyses.

    Assessed by Stakeholder engagement strategy document assessed with rubric for strategic depth, completeness, integration of ethical/cultural factors, and application of strategic planning tools or scenario analyses.

  2. 7.2 Implement communication and collaboration approaches to facilitate alignment and trust across multidisciplinary teams using workshops, collaborative software, or structured team activities.

    Assessed by Workshop artifacts, collaboration logs, or team alignment reports evaluated for effectiveness of communication, facilitation, collaboration approach, trust-building, and team outcomes.

  3. 7.3 Lead workshops or meetings to mediate conflicts and promote consensus in cross-functional project teams or stakeholder consultations.

    Assessed by Workshop or meeting minutes documenting conflict resolution and consensus, evaluated on mediation quality, leadership of cross-functional dialogue, and decision outcomes.

  4. 7.4 Assess the impact of engagement strategies on stakeholder alignment and responsible AI adoption by analysing feedback, monitoring adoption metrics, or reviewing team performance.

    Assessed by Impact assessment report assessed on use of feedback, adoption metrics, team-performance evidence, and data supporting stakeholder alignment and responsible AI adoption.

  5. 7.5 Adapt engagement strategies to emerging AI-related challenges using iterative design, stakeholder input, or pilot project insights.

    Assessed by Updated engagement plan or pilot project report assessed on adaptability, responsiveness to emerging AI-related challenges, and use of stakeholder input or pilot project insights.

  6. 7.6 Advocate for ethical and culturally sensitive AI practices by preparing guidelines, training materials, or stakeholder briefings.

    Assessed by Guidelines, training materials, or briefing reports assessed on clarity, ethical rigor, cultural sensitivity, and advocacy for ethical and culturally sensitive AI practices.

  7. 7.7 Document and report stakeholder engagement outcomes for use in organisational learning or project audits.

    Assessed by Final stakeholder engagement report assessed for completeness, documentation quality, traceability of engagement outcomes, suitability for audits, and relevance for organizational learning.